INDUSTRY NEWS
Alliance Healthcare UK Opening Hours Easter, 2020
Alliance Healthcare – keeping you informed
Over the Easter period, our service centres’ opening hours will be changing, but as always we offer emergency courier service wherever required. Please retain a copy of this information for your records.
England and Wales
| Date |
Working |
Cut-off |
Delivery |
|
Thursday 9 April |
Normal Day |
Standard |
Standard AM and PM |
| Good Friday (10 April) |
Closed |
N/A |
No delivery. Emergency call out service only. |
|
Saturday 11 April |
Normal Day |
N/A |
AM delivery of orders placed up to normal cut- off on the evening of Thursday 9 April 2020 |
| Easter Sunday (12 April) |
Closed |
Standard |
No delivery. Emergency call out service only. |
|
Monday 13 April |
Closed |
N/A |
No delivery. Emergency call out service only. |
|
Tuesday 14 April |
Normal Day |
Standard |
AM delivery of orders placed up to 4:00pm on Monday 13 April 2020. PM delivery as normal. |
Scotland
| Date |
Working |
Cut-off |
Delivery |
| Thursday 9 April |
Normal Day |
Standard |
Standard AM and PM |
| Good Friday (10 April) |
Normal Day |
Standard |
Standard AM and PM |
| Saturday 11 April |
Normal Day |
Standard |
Standard AM |
| Easter Sunday (12 April) |
Closed |
Standard |
No delivery. Emergency call out service only |
|
Monday 13 April |
Closed |
N/A |
No delivery. Emergency call out service only |
|
Tuesday 14 April |
Normal Day |
Standard |
Standard AM and PM – AM deliveries of all orders received after normal cut off on Friday 10 and orders placed up to 4:00pm on Monday 13 April.
PM delivery as normal |
Northern Ireland
| Date |
Working |
Cut-off |
Delivery |
|
Thursday 9 April |
Normal Day |
Standard |
Standard AM and PM |
| Good Friday (10 April) |
Normal Day |
Standard |
Standard AM and PM |
| Saturday 11 April |
Normal Day |
Standard |
Standard AM |
|
Easter Sunday (12 April) |
Normal Day |
Standard |
No delivery. Emergency call out service only. |
| Monday 13 April |
Closed |
N/A |
No delivery. Emergency call out service only. |
| Tuesday 14 April |
Closed |
N/A |
No delivery. Emergency call out service only. |
|
Wednesday 15 April |
Normal Day |
Standard |
Standard AM and PM – AM deliveries of all orders received after normal cut off on Friday
10 April and orders placed up to 4:00pm on Tuesday 14 April. PM delivery as normal |
Emergency Order Process – all sites
Please see below our standard Emergency Order Process details.
| Service Centre |
Contact |
Emergency contact |
Contact number (out of |
| Chessington |
0330 100 0448 |
Chessington Gate House |
0208 739 1450 |
|
Croydon |
The Keyholding
Company |
0870 770 6880 |
| Letchworth |
Arena Security |
01462 481 811 |
| Hinckley |
Manor Security |
02476 344 130 |
| Leeds |
Nationwide Security |
01132 760 330 |
| Swansea |
OCS |
02920 739 880 |
| Preston |
Sector Security |
01772 794 728/9 |
| Newcastle |
Axis Security |
0208 269 9280 |
| Coatbridge |
Axis Security |
0208 269 9280 |
| Exeter |
Marsh Barton Security |
01392 426 947 |
|
Belfast |
Sword Security |
02879 300 456
028 7963 4552 |
In the event of an emergency (i.e., urgent CD lines being required) when the service centre is open, please call customer service on 0330 100 0448
For emergency order support when the Service Centre is closed, we can be contacted via our security companies as follows:
- Telephone the relevant number shown in the table above for your local Service
- Provide your name, account number and telephone number and ask the operator to read these back to
- The relevant company will then contact our duty manager who will contact you to make the necessary arrangements.
Please note, all emergency call outs will incur a £100 charge, plus courier charges.
During this peak trading period, when there is exceptional demand throughout our business, we thank you for your cooperation in ensuring that your transmission times are strictly adhered to.
